The FedRelay ASL Interpreting contract is expiring. MAIG Interpreting is ready to support a smooth transition.

Why do I need to replace FedRelay Interpreting with MAIG Interpreting?

With the expiration of the FedRelay contract, agencies need a new trusted source in place of their FedRelay Interpreting (Video Remote Interpreting) services to foster an inclusive work environment for consumers who are Deaf and hard of hearing (D/HH). MAIG can provide Interpreting which is no longer covered by GSA and will not be covered by FCC. MAIG can provide these services through our approved GSA MAS schedule or a direct 8(a) award.

How does MAIG Interpreting compare to FedRelay Interpreting?

There is no loss in quality from FedRelay ASL Interpreting services. MAIG’s ASL interpreters are all nationally certified through RID and/or NAD and qualified to transmit accurate interpreting using a variety of modalities and formats, including ASL, PSE, team interpreting using CDIs, tactile and protactile Deaf-Blind interpreting, and low vision/restricted vision interpreting. Our providers establish a comfortable environment conducive to communication when working with their clients. MAIG Interpreting service providers are highly qualified to interpret in various settings, including conferences, meetings, seminars, training courses, interviews, public speaking events, and special events. Ensuring a smooth transition from FedRelay Interpreters, MAIG Interpreting has one of the largest and most skilled pools of qualified MAIG ASL interpreters in the nation, maintaining an active roster of more than 450 interpreters across the US.

Are MAIG ASL interpreters as qualified as FedRelay ASL interpreters?

MAIG ASL interpreters are all nationally certified through RID and/or NAD and qualified to transmit accurate interpreting using a variety of modalities and formats ensuring the same high quality services you have come to expect as you transition off FedRelay Interpreting. MAIG Interpreting providers establish a comfortable environment conducive to communication when working with their clients ensuring a smooth transition from FedRelay Interpreting. Our providers are highly qualified to interpret in various settings, including conferences, meetings, seminars, training courses, interviews, public speaking events, and special events. MAIG Interpreting has one of the largest and most skilled pools of qualified ASL interpreters in the nation, maintaining an active roster of more than 450 MAIG ASL interpreters across the US.

How do I transition from FedRelay ASL Interpreting to MAIG ASL Interpreting?

All FedRelay Interpreting services must be transitioned by November 15, 2021 to avoid a lapse in services to your consumers. We are certified to provide the best service, contact MAIG today to learn more about how we can support the transition of your FedRelay Interpreting services to MAIG Interpreting in a timely manner.

Prevent a Lapse in Service

With the expiration of the FedRelay contract, agencies need a new trusted source for Video Remote Interpreting (VRI) and Communication Access Real-Time Translation (CART) services to foster an inclusive work environment for consumers who are Deaf and hard of hearing (D/HH).

Video Relay Service (VRS), and other true relay services, are being transitioned from GSA over to the FCC, and agencies can continue to receive those services through the FCC. MAIG can provide onsite ASL interpreting, VRI, and remote and onsite CART, which are no longer covered by GSA and will not be covered by FCC. MAIG can provide these services through our approved GSA MAS schedule or a direct 8(a) award.

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